FAQ
Frequently Asked Questions
Do you sell prints in Chatham?
Yes! A selection of my framed prints are available at The Mayflower Shop on Main Street in Chatham. While several pieces are on display, the shop also has additional prints in storage. Feel free to ask the staff if you'd like to see the full collection they currently have for sale.
How long do orders take to arrive?
Framed prints often arrive within 14 days of ordering. Unframed prints often arrive within 10 days. Please email me at tomscapecod.com with any questions. You will receive tracking number when your order has shipped.
Where do you have photos printed and framed?
All of my artwork is produced by a company called Darkroom. The owners of Darkroom are friends of mine and I love being able to support them. They allow me to offer the highest quality prints with great framing options and shipping services.
Do you offer returns?
Returns are not offered as all prints are custom made. If your prints arrives damaged or another issue arises, please email me at tomscapecod@gmail.com. I will do everything I can to be sure you are happy!
Do you offer photography service for engagements, families, etc.?
Yes! Please email tomscapecod@gmail.com to learn more. I am happy to help capture proposals, families, and weddings. I also love capturing boats, cars, and products.
Do you offer custom framing?
Yes! While my online print shop only offers black and white framed prints, more colors and matting options can be done custom. Additionally, I can have photos printed on other mediums such as metal and canvas.
How large is the optimal border on unframed prints?
The optional white border is 2 inches. This will be added on to any print size. For example, a 9x12 photo will measure 11x14 with the white border added.
Do you offer faster shipping options?
Yes! For a fee, I am happy to upgrade shipping for you. I offer upgrades of UPS Overnight or UPS 3-Day.
Can I request a different size or aspect ratio?
For sure! Send me an email at tomscapecod@gmail.com and I can give you more options for any photos.